Privacy

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

1. Introduction

We respect your privacy and are committed to protecting personal information processed through this website and any related services. This policy applies to all users, clients, and visitors.

2. Personal Information We Collect

We may collect and process personal information including, but not limited to:

  • Names and surnames
  • Email addresses
  • Contact numbers
  • Account and login information
  • Usage data and system interaction data
  • Any information voluntarily provided by you

3. How We Collect Information

Personal information is collected directly from you when you register, submit forms, use our services, or communicate with us.

4. Purpose of Processing

We process personal information for lawful and legitimate purposes, including:

  • Providing and maintaining our services
  • User authentication and account management
  • Customer communication and support
  • System security and fraud prevention
  • Legal and regulatory compliance

5. Lawful Basis for Processing

Personal information is processed in accordance with POPIA and only where it is necessary, lawful, and relevant to our business operations.

6. Disclosure of Information

We do not sell personal information. Information may be shared with trusted third-party service providers only where required to deliver our services and subject to appropriate confidentiality and security obligations.

7. Data Security

We implement appropriate technical and organisational security measures to safeguard personal information against loss, unauthorised access, misuse, or disclosure.

8. Retention of Personal Information

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

9. Data Subject Rights

In terms of POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or deletion of information
  • Object to the processing of personal information
  • Lodge a complaint with the Information Regulator

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective upon publication.

11. Contact Information

If you have any questions about this Privacy Policy or how your personal information is processed, please contact us through the contact details provided on this website.